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Terms & Conditions

Welcome to Sardar Swag. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Sardar Swag operates this website to offer lifestyle and fashion accessories to customers. These Terms & Conditions apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility to Use

By using this website, you confirm that:

  1. You are at least 18 years of age, or
  2. You are accessing the website under the supervision of a parent or legal guardian

3. Product Information

We make every effort to display product descriptions, images, colors, and pricing accurately. However:

  1. Actual product appearance may slightly vary due to screen settings or lighting
  2. Minor variations do not qualify as defects
  3. All products are subject to availability, and we reserve the right to discontinue or modify products at any time

4. Pricing & Payments

  1. All prices listed on the website are in Indian Rupees (INR) unless stated otherwise
  2. Prices may change without prior notice
  3. Payments must be made through the available secure payment gateways
  4. We reserve the right to cancel any order if pricing or payment errors occur

5. Order Confirmation & Cancellation

  1. An order is considered confirmed only after successful payment and order confirmation email/SMS
  2. We reserve the right to cancel orders due to stock unavailability, payment issues, or suspected fraudulent activity
  3. Customers may request cancellation only before order processing begins
  4. Once an order is shipped, it cannot be canceled

6. Shipping & Delivery

  1. Orders are shipped through trusted third-party courier partners
  2. Delivery timelines are estimates and may vary due to location, weather, or unforeseen circumstances
  3. Sardar Swag is not responsible for delays caused by courier partners

7. Returns, Exchanges & Store Credit

Non-Returnable Products

All products sold on Sardar Swag are non-returnable.

Damaged or Defective Products

If you receive a product that is damaged or defective, you must notify us within 24 hours of delivery by providing clear images or an unboxing video. Upon verification, Sardar Swag may offer:

  1. A replacement (subject to availability)
  2. Store credit for future purchases

The resolution method will be determined solely by Sardar Swag.

Store Credit Policy
  1. Store credit cannot be redeemed for cash
  2. Store credit is non-transferable
  3. Can only be used on future purchases on our website
  4. Must be used within the validity period, if applicable

8. Refusal of Service

  1. We reserve the right to refuse service or cancel orders at our discretion, including but not limited to:
  2. Violation of these Terms & Conditions
  3. Suspicious or fraudulent activity
  4. Misuse of store credit or promotional offers

9. Intellectual Property

All content on this website, including logos, text, graphics, images, product designs, and website layout, is the property of Sardar Swag and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. User Conduct

  1. Engage in unlawful or abusive behavior
  2. Attempt to hack or disrupt website functionality
  3. Provide false or misleading information

Any violation may result in account suspension or legal action.

11. Limitation of Liability

  1. Indirect, incidental, or consequential damages
  2. Losses resulting from misuse of products
  3. Delays or failures caused by third-party service providers
  4. Use of products purchased from the website is at the customer’s own risk

12. Third-Party Services

We may use third-party service providers for payments, shipping, analytics, or marketing. Sardar Swag is not responsible for the performance or policies of these third-party services.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Haryana, India. Any disputes shall be subject to the jurisdiction of Haryana courts.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

📧 Email: support@sardarswag.com